What's in a name? Terms preferred by service recipients

Nancy H. Covell, Brian H. McCorkle, Ellen M. Weissman, Tom Summerfelt, Susan M. Essock

Research output: Contribution to journalArticlepeer-review

25 Scopus citations

Abstract

In a large (n = 1,827) multi-site study examining effectiveness of consumer operated service programs as an adjunct to traditional mental health services, we examined individuals' preferred term describing their status as service recipients, and we applied logistic regression to examine whether preference varied by gender, race or diagnosis. Preferred terms were client (39%), patient (22%), consumer (16%), survivor (11%), other (11%) and ex-patient (1%), varying by site. Controlling for site, preferences did not vary by gender, race, or diagnosis. The lack of consensus suggests clinicians, researchers, program administrators, and policymakers should be sensitive to individuals' preferences.

Original languageEnglish
Pages (from-to)443-447
Number of pages5
JournalAdministration and Policy in Mental Health and Mental Health Services Research
Volume34
Issue number5
DOIs
StatePublished - Sep 2007
Externally publishedYes

Keywords

  • COSP
  • Client
  • Consumer-operated
  • Label
  • Patient

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