What affects time to care in emergency room appendicitis patients?

BACKGROUND:: Emergency departments (EDs) provide a safety net for seriously ill individuals. Little is known about factors that affect time to diagnosis and treatment of patients with time-sensitive conditions within the ED. METHODS:: Retrospective observational study of 236 appendicitis patients examining patient factors and ED characteristics with time to a surgeon's diagnosis of appendicitis and ED length of stay (LOS). RESULTS:: Time to surgeon's diagnosis and ED LOS were slower for nonwhite patients without private insurance (parameter estimate ≤ 0.38, P ≤ 0.002 and 0.31, P < 0.001, respectively) and quicker for patients for whom the ED physician's diagnostic first impression was appendicitis (parameter estimate ≤ ĝ̂'0.29, P ≤ 0.003 and ĝ̂'0.14, P ≤ 0.04, respectively). Greater numbers of physicians staffing the ED had a modest effect on time to surgeon diagnosis and ED LOS (parameter estimate ≤ ĝ̂'0.04, P ≤ 0.01 and ĝ̂'0.04, P ≤ 0.01, respectively), whereas greater numbers of patients had little impact (parameter estimate ≤ ĝ̂'0.005, P ≤ 0.04 and ĝ̂'0.002, P ≤ 0.28, respectively). CONCLUSIONS:: Minority patients without private insurance had slower times to specialist consultation and treatment; ED staffing and census had a small effect. To maximize patient safety and ED quality of care, administrators should ensure timely specialist consultation and determine additional mechanisms facilitating white privately insured patients's quicker care.