Visualization development of health data reporting with business intelligence techniques

Objective: To develop a format for reporting, summarizing, and presenting research data using business intelligence [BI] software and the Datazen program, with powerful dashboards based on users’ needs. Materials and Methods: This study was part of the Routine to Research program.Raw data were drawn from the Royal Charitable Project of Professor Dr. Her Royal Highness [HRH] Princess Chulabhorn. The database was maintained by the Chulabhorn Hospital Data Management Unit. Data were reported, summarized, and presented via dashboards using BI and the Datazen program. User satisfaction with the system and content was evaluated. Results: BI dashboards for health data were developed using a research data report, summary, and presentation format. Most users (80%) reported the highest level of overall satisfaction. In particular; users were highly satisfied (96.67%) with the system’s operational benefits. Conclusion: The format for research data reporting, summary, and presentation using BI techniques and the Datazen program creates dashboards for health data. This format interacts with users in a visualization of multidimensional data, can improve operational efficiency, and results in a high level of user satisfaction. The format can be adjusted as needed and used with data in other units of HRH Princess Chulabhorn College of Medical Science.