Background: The COVID-19 pandemic presented a unique opportunity to adapt in-person communication skills training to a virtual format. Objective: Examine use of serious illness communication skills by learners after participating in an intensive virtual communication skills training. Design: Prospective cohort study. Setting/Subjects: Icahn School of Medicine at Mount Sinai, Clinical Fellows. Measurements: Family Meeting Communication Assessment Tool (FAMCAT) assessed fundamental and advanced communication skills. Results: As compared to a historical benchmark obtained after a prior in-person course, the virtual course showed equivalent or better use of communication skills across fundamental skills and advanced skills. Conclusions: Our findings suggest that a virtual communication skills training is associated with the use of serious illness communication skills in the clinical setting by learners.

Original languageEnglish
Pages (from-to)620-623
Number of pages4
JournalAmerican Journal of Hospice and Palliative Medicine
Issue number6
StatePublished - Jun 2023


  • communication skills training
  • graduate medical education
  • observed communication skills
  • patient-provider communication
  • serious illness communication
  • virtual training


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