3 Scopus citations

Abstract

This paper focuses on improving the usability of an electronic health record (EHR) embedded clinical decision support system (CDSS) targeted to treat pain in elderly adults. CDSS have the potential to impact provider behavior. Optimizing CDSS-provider interaction and usability may enhance CDSS use. Five CDSS interventions were developed and deployed in test scenarios within a simulated EHR that mirrored typical Emergency Department (ED) workflow. Provider feedback was analyzed using a mixed methodology approach. The CDSS interventions were iteratively designed across three rounds of testing based upon this analysis. Iterative CDSS design led to improved provider usability and favorability scores.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationUser Experience Design for Everyday Life Applications and Services - Third International Conference, DUXU 2014, Held as Part of HCI International 2014, Proc.
PublisherSpringer Verlag
Pages125-131
Number of pages7
EditionPART 3
ISBN (Print)9783319076348
DOIs
StatePublished - 2014
Event3rd International Conference on Design, User Experience, and Usability: User Experience Design for Everyday Life Applications and Services, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014 - Heraklion, Crete, Greece
Duration: 22 Jun 201427 Jun 2014

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 3
Volume8519 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference3rd International Conference on Design, User Experience, and Usability: User Experience Design for Everyday Life Applications and Services, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014
Country/TerritoryGreece
CityHeraklion, Crete
Period22/06/1427/06/14

Keywords

  • CDS
  • CDSS
  • Clinical decision support
  • Clinical decision support system
  • Emergency department
  • Emergency medicine
  • Favorability score
  • HCI
  • Healthcare IT & predicting adoption
  • Humancomputer- interaction
  • Medical error & simulation
  • Mixed methodology
  • Patient safety
  • Quality in healthcare
  • SUS
  • System usability scale
  • Usability
  • iterative design

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