Towards a highly usable, mobile electronic platform for patient recruitment and consent management

Daniel Robins, Rachel Brody, In Cheol Jeong, Irena Parvanova, Jiazhen Liu, Joseph Finkelstein

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

7 Scopus citations


This study seeks to assess usability and acceptance of E-Consent on mobile devices such as tablet computers for collecting universal biobank consents. Usability inspection occurred via cognitive walkthroughs and heuristics evaluations, supplemented by surveys to capture health literacy, patient engagement, and other metrics. 17 patients of varied ages, backgrounds, and occupations participated in the study. The System Usability Scale (SUS) provided a standardized reference for usability and satisfaction, and the mean result of 84.4 placed this mobile iteration in the top 10th percentile. A semi-structured qualitative interview provided copious actionable feedback, which will inform the next iteration of this project. Overall, this implementation of the E-Consent framework on mobile devices was considered easy-to-use, satisfying, and engaging, allowing users to progress through the consent materials at their own pace. The platform has once again demonstrated high usability and high levels of user acceptance, this time in a novel setting.

Original languageEnglish
Title of host publicationDigital Personalized Health and Medicine - Proceedings of MIE 2020
EditorsLouise B. Pape-Haugaard, Christian Lovis, Inge Cort Madsen, Patrick Weber, Per Hostrup Nielsen, Philip Scott
PublisherIOS Press
Number of pages5
ISBN (Electronic)9781643680828
StatePublished - 16 Jun 2020
Event30th Medical Informatics Europe Conference, MIE 2020 - Geneva, Switzerland
Duration: 28 Apr 20201 May 2020

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365


Conference30th Medical Informatics Europe Conference, MIE 2020


  • Electronic consent
  • Mobile app
  • Patient engagement
  • Usability inspection


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