Stories behind the symptoms: A qualitative analysis of the narratives of 9/11 rescue and recovery workers

Corey B. Bills, Nancy Dodson, Jeanne M. Stellman, Steven Southwick, Vansh Sharma, Robin Herbert, Jacqueline M. Moline, Craig L. Katz

Research output: Contribution to journalArticlepeer-review

16 Scopus citations

Abstract

A qualitative study of the experiences of rescue and recovery workers/volunteers at Ground Zero following the terrorist attacks of 9/11/01 is reported. Information was extracted from a semi-structured clinical evaluation of 416 responders who were the initial participants in a large scale medical and mental health screening and treatment program for 9/11 responders. Qualitative analysis revealed themes that spanned four categories- occupational roles, exposures, attitudes/experiences, and outcomes related to the experience of Ground Zero. Themes included details regarding Ground Zero roles, grotesque experiences such as smells, the sense of the surreal nature of responding, and a turning to rituals to cope after leaving Ground Zero. These findings personalize the symptom reports and diagnoses that have resulted from the 9/11 responders' exposure to Ground Zero, yielding richer information than would otherwise be available for addressing the psychological dimensions of disasters. This work shows that large scale qualitative surveillance of trauma-exposed populations is both relevant and feasible.

Original languageEnglish
Pages (from-to)173-189
Number of pages17
JournalPsychiatric Quarterly
Volume80
Issue number3
DOIs
StatePublished - Sep 2009

Keywords

  • 9/11
  • Disaster
  • Mental health
  • Qualitative analysis
  • Responders
  • Trauma
  • World Trade Center

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