Abstract
The almost 50 million young people aged 10-24 in Nigeria face many challenges to their sexual and reproductive health (SRH). MyQuestion is a platform that allows young people to ask SRH questions via text message. Trained counselors provide responses using a database of answers to frequently asked questions or customized replies. We analyze the content of more than 300,000 text messages received by the service since 2007 to address three questions: which health topics are most frequently submitted to the MyQuestion service; what kinds of questions are asked about these topics; and what language is used to convey the questions? We find a substantial unmet need for basic SRH information, with users' questions communicated in ways that convey considerable confusion, misinformation, and urgency. The analysis can be used to improve similar Q&A services and to improve the provision of SRH services for young people more generally.
| Original language | English |
|---|---|
| Pages (from-to) | 39-53 |
| Number of pages | 15 |
| Journal | Studies in Family Planning |
| Volume | 47 |
| Issue number | 1 |
| DOIs | |
| State | Published - 1 Mar 2016 |
| Externally published | Yes |
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