Abstract
Top management depends on nurses - even though they are not titled 'supervisors' - to handle day-to-day grievances and questions arising on the nursing unit. The supervisor can satisfactorily resolve most complaints before they become formal grievances.
| Original language | English |
|---|---|
| Pages (from-to) | 69-71+94 |
| Journal | Hospital Progress |
| Volume | 60 |
| Issue number | 9 |
| State | Published - 1979 |
| Externally published | Yes |