@inproceedings{03fabe7e74414df8862f2c5c3b7fbccb,
title = "Exploring the relationship between training and usability: A study of the impact of usability testing on improving training and system deployment",
abstract = "The relationship between usability and training remains to be explored in health informatics. We examine the training given during the implementation of an institutional electronic medical record system, as well as the usability of the system from the perspective of new users who have been recently trained. We examine in which ways video-based usability testing with new users, who received classroom training one month earlier, can be used to a) indicate needed changes in the training program, and b) provide feedback to improve system customization and deployment. Usability testing methods were found to be an important adjunct to system deployment: they can improve the system implementation as well as suggest strategies for user education.",
keywords = "Electronic health records, Electronic medical records, System deployment, Usability engineering, Usability testing, User training",
author = "Kushniruk, {Andre W.} and Kristin Myers and Borycki, {Elizabeth M.} and Joseph Kannry",
year = "2009",
doi = "10.3233/978-1-58603-979-0-277",
language = "English",
isbn = "9781586039790",
series = "Studies in Health Technology and Informatics",
publisher = "IOS Press",
pages = "277--283",
booktitle = "Advances in Information Technology and Communication in Health",
address = "United States",
note = "2009 Conference on Advances in Information Technology and Communication in Health: Revolutionizing Health Care with Informatics - From Research to Practice, ITCH 2009 ; Conference date: 19-02-2009 Through 22-02-2009",
}