Abstract
This article investigates the effects of appealing hospital rooms on patient evaluations of hospital services. A field study contrasting appealing and typical rooms finds that appealing rooms result in more positive patient evaluations of physicians and nurses, as well as more favorable patient judgments of the service.
| Original language | English |
|---|---|
| Pages (from-to) | 254-264 |
| Number of pages | 11 |
| Journal | Health Care Management Review |
| Volume | 28 |
| Issue number | 3 |
| DOIs | |
| State | Published - 2003 |
| Externally published | Yes |
Keywords
- Health care quality
- Hospital
- Patient satisfaction
Fingerprint
Dive into the research topics of 'Do appealing hospital rooms increase patient evaluations of physicians, nurses, and hospital services?'. Together they form a unique fingerprint.Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver