Cognitive Testing of an Electronic Consent Platform: Researcher Perspectives

Daniel Robins, Rachel Brody, Irena Parvanova, Joseph Finkelstein

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


This study focuses on feedback from domain experts to assess usability and acceptance of the E-Consent electronic consent platform. Quantitative and qualitative data were captured throughout the usability inspection, which was structured around a cognitive walkthrough with heuristics evaluation. Additional surveys measured biobanking knowledge and attitudes and familiarity with informed consent. A semi-structured qualitative interview captured open-ended feedback. 23 researchers of various ages and job titles were included for analysis. The System Usability Scale (SUS) provided a standardized reference for usability and satisfaction, and the mean result of 86.7 corresponds with an 'above average' usability rating in the >90th percentile. Overall, participants believe that electronic consenting using this platform will be faster than previous workflows while enhancing patient understanding, and human rapport is still a key component of the consent process. Expert review has provided valuable insight and actionable information that will be used to further enhance this maturing platform.

Original languageEnglish
Title of host publicationNurses and Midwives in the Digital Age - Selected Papers, Posters and Panels from the 15th International Congress in Nursing Informatics
EditorsMichelle Honey, Charlene Ronquillo, Ting-Ting Lee, Lucy Westbrooke
PublisherIOS Press BV
Number of pages6
ISBN (Electronic)9781643682204
StatePublished - 15 Dec 2021
Event15th International Congress in Nursing Informatics: Nurses and Midwives in the Digital Age, NI 2021 - Virtual, Online
Duration: 23 Aug 20212 Sep 2021

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365


Conference15th International Congress in Nursing Informatics: Nurses and Midwives in the Digital Age, NI 2021
CityVirtual, Online


  • Research consent
  • patient participation
  • patient-facing technology
  • system implementation
  • usability


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