TY - JOUR
T1 - Boosting advice and knowledge sharing among healthcare professionals
AU - Fronzetti Colladon, Andrea
AU - Grippa, Francesca
AU - Broccatelli, Chiara
AU - Mauren, Cynthia
AU - Mckinsey, Scarlett
AU - Kattan, Jacob
AU - Sutton, Evelyne St John
AU - Satlin, Lisa
AU - Bucuvalas, John
N1 - Publisher Copyright:
© 2022, Emerald Publishing Limited.
PY - 2022
Y1 - 2022
N2 - Purpose: This study aims to investigate the dynamics of knowledge sharing in health care, exploring some of the factors that are more likely to influence the evolution of idea sharing and advice seeking in health care. Design/methodology/approach: The authors engaged 50 pediatricians representing many subspecialties at a mid-size US children’s hospital using a social network survey to map and measure advice seeking and idea sharing networks. Through the application of Stochastic Actor-Oriented Models, the authors compared the structure of the two networks prior to a leadership program and eight weeks post conclusion. Findings: The models indicate that health-care professionals carefully and intentionally choose with whom they share ideas and from whom to seek advice. The process is fluid, non-hierarchical and open to changing partners. Significant transitivity effects indicate that the processes of knowledge sharing can be supported by mediation and brokerage. Originality/value: Hospital administrators can use this method to assess knowledge-sharing dynamics, design and evaluate professional development initiatives and promote new organizational structures that break down communication silos. This work contributes to the literature on knowledge sharing in health care by adopting a social network approach, going beyond the dyadic level and assessing the indirect influence of peers’ relationships on individual networks.
AB - Purpose: This study aims to investigate the dynamics of knowledge sharing in health care, exploring some of the factors that are more likely to influence the evolution of idea sharing and advice seeking in health care. Design/methodology/approach: The authors engaged 50 pediatricians representing many subspecialties at a mid-size US children’s hospital using a social network survey to map and measure advice seeking and idea sharing networks. Through the application of Stochastic Actor-Oriented Models, the authors compared the structure of the two networks prior to a leadership program and eight weeks post conclusion. Findings: The models indicate that health-care professionals carefully and intentionally choose with whom they share ideas and from whom to seek advice. The process is fluid, non-hierarchical and open to changing partners. Significant transitivity effects indicate that the processes of knowledge sharing can be supported by mediation and brokerage. Originality/value: Hospital administrators can use this method to assess knowledge-sharing dynamics, design and evaluate professional development initiatives and promote new organizational structures that break down communication silos. This work contributes to the literature on knowledge sharing in health care by adopting a social network approach, going beyond the dyadic level and assessing the indirect influence of peers’ relationships on individual networks.
KW - Advice networks
KW - Health care teams
KW - Knowledge sharing
KW - Social network analysis
KW - Stochastic Actor-Oriented Models
UR - http://www.scopus.com/inward/record.url?scp=85145286042&partnerID=8YFLogxK
U2 - 10.1108/JKM-06-2022-0499
DO - 10.1108/JKM-06-2022-0499
M3 - Article
AN - SCOPUS:85145286042
SN - 1367-3270
JO - Journal of Knowledge Management
JF - Journal of Knowledge Management
ER -