A User-Editable Web-Based Platform to Streamline Clinical Information Flow

Mark Finkelstein, Ammar Siddiqui, Theodore Pak, Kevin Hu, Chloe Ciccariello, Vinicius Knabben, David Chiang, David C. Thomas, Yasmin S. Meah

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Frequent turnover of staff in medical clinics creates challenges in the maintenance of clinical protocols, workflows, and information management. Care coordination between providers in such a setting can be complex; disruptions in communication may lead to poorer health outcomes and patient satisfaction. Furthermore, protocols change frequently in response to new guidelines, which demands rapid updates to maintain compliance. To address these challenges, we developed an intuitive, end-user editable web-based knowledge management system optimized for use on mobile devices. The resulting system served as a point of care information storage and retrieval tool that providers can reference quickly for operational tasks. Since launch, the platform has allowed our clinic to consolidate knowledge banks, standardize staff training, and streamline information flow during clinic, and is now used extensively by clinic staff. During a one-year period, 175 new pages have been created and 1686 edits have been submitted by users. We posit that a mobile platform for clinical information flow management has significant potential to improve information maintenance and facilitate transfer of up-to-date clinical protocols to new personnel.

Original languageEnglish
Title of host publicationDigital Healthcare Empowering Europeans - Proceedings of MIE 2015
EditorsRonald Cornet, Lacramioara Stoicu-Tivadar, Ronald Cornet, Carlos Luis Parra Calderon, Stig Kjaer Andersen, Alexander Horbst, Mira Hercigonja-Szekeres
PublisherIOS Press
Pages909-913
Number of pages5
ISBN (Electronic)9781614995111
DOIs
StatePublished - 2015
Event26th Medical Informatics in Europe Conference, MIE 2015 - Madrid, Spain
Duration: 27 May 201529 May 2015

Publication series

NameStudies in Health Technology and Informatics
Volume210
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Conference

Conference26th Medical Informatics in Europe Conference, MIE 2015
Country/TerritorySpain
CityMadrid
Period27/05/1529/05/15

Keywords

  • Educational Technology
  • Mobile Management
  • Student-run free clinic

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